Delivery & Payment Information

Deliveries

Consumables: If your order is placed before 3.30pm, we will aim to despatch it same day.

Delivery Rates

• Delivery Service
  Minimum Spend £13.50
• Royal Mail Tracked - Standard
  Free
• Courier - Next Working Day
  £4.99
• Courier - Next Working Day Before Midday
  £12.60
• Courier - Channel Islands (2-4 Days)
  £23.94
• Courier - Isle of Wight (2-4 Days)
  £23.94
• Courier - Northern Ireland (2-3 Days)
  £23.94
• Courier - Scotland/Highlands (2-3 Days)
  £23.94

Coffee Machines: Although we will do our best to send all machines out to you within 48 hours of ordering, please allow up to 7 days for delivery.

Cancelling or changing your order

Once you have placed your order you will be issued with an order number via email confirmation, please quote the order number in any further communications.

If you wish to cancel your order, providing it has not already been despatched, we will simply refund your money. It is important that you notify us as quickly as possible - please email enquiry@coffeemasters.co.uk or call us on 01905 571007. Orders cannot be cancelled once they have been dispatched.

Similarly, if you wish to amend an order, please contact us as soon as possible. Again this will only be possible if your order has not already been despatched.